Typical hours listed below, include your email and unseen replies will forward to your inbox!

Shoot us an email, and we'll respond fast!

Call 9am - 3pm, or just send us a text and we'll reply back directly to your phone!

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Nordic Catch Support

Get answers to how we deliver fresh seafood from Iceland, straight to your door! Always fresh seafood, never frozen, and always sourced sustainably. Order fresh seafood online today!

Nordic Catch Support Center

Today! 
No matter what day you place your order, you will be asked to select a delivery date in the cart page!
You can schedule your delivery weeks in advance! 📅
Our fresh fish from Iceland arrives to us on Wednesday every week. So if your delivery is scheduled any day from Thursday to Tuesday, it will always be fish from that preceding Wednesday's batch! 🐟

Our product is filleted and packed airtight in Iceland. This unique packaging preserves the freshness, and guarantees that it will arrive fresh to your home, any day of the week! 💯 percent guaranteed by us!

When should I place my order? 📅

Hi! Have you signed up for our SMS promos? 
New signups get ONE FREE SALMON FILLET! Plus, earn Nordic Points with every purchase and use them for discounts on future orders! Check out our Rewards page to learn more! 💰

Where can I get a discount? 🤑

You choose your delivery day in the cart page!

Please check your order confirmation email which has a link to your Order Status page. Here, you will see the date you selected for delivery!

If you placed your order through a 3rd party marketplace, such as the Shop app, you wouldn't have been able to select a delivery date. So we will choose the first date available! 📅
Again, please follow the link in your order confirmation email for updates!

Get more info about deliveries here.

When will I receive my order? 🚐

Nope!
All UPS shipments are perfectly insulated to withstand a 48 hour transit! 📦

If you are in Los Angeles, you can pay a small fee (free over $95!) to get your order hand-delivered in one of our insulated boxes! Be sure to check your options at the checkout page!

Learn more here.

Do I need to be home for delivery? 🏠

SEND US A TEXT MESSAGE:
Feel free to text us from your phone for help with ordering or any question you might have!
We'll get back to you as soon as we can.

Be sure to sign up for our SMS promos too, for instant updates and promos straight to your phone!

Here's our sms service line:
818 722 9923

Send us a text from your phone for any help 📱

Sure thing! Happy to personally spend some time to walk you through any help you need with our site! 

Creating a subscription order? Building a box? Redeeming rewards? Whatever it is, let's talk while you're in front of your computer and I'll guide you through it.

Please schedule a 10-minute call here: Julian @ Nordic Catch Calendar

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